Introduction

Welcome to Dwuh. These Terms of Service (“Terms”) govern your access to and use of our website dwuh.com and dwuh.org (“Site”) and our services (“Services”). By accessing or using our Site and Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not use our Site or Services. These Terms apply to all visitors, users, and others who access or use our Site and Services. We advise you to read these Terms carefully and ensure that you understand them before using our Site and Services.

Eligibility

You must be at least 16 years old to use our Site and Services. By using our Site and Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement. If you are using our Site and Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. In such cases, “you” and “your” will refer to the organization.

Account Registration

To access certain features of our Site and Services, you may need to create an account. When creating an account, you agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these obligations.

Use of Our Site and Services

You may use our Site and Services for lawful purposes only. You agree not to use our Site or Services in any way that violates any applicable law or regulation, infringes the rights of any third party, is fraudulent, misleading, or deceptive, or interferes with the operation or security of our Site or Services. Additionally, you agree not to engage in any activity that disrupts or interferes with the Site or Services, use any automated system, including “robots,” “spiders,” or “offline readers,” to access the Site or Services, attempt to gain unauthorized access to any portion of the Site or Services, introduce any viruses, malware, or other harmful code to the Site or Services, or use the Site or Services to transmit any unsolicited or unauthorized advertising or promotional material. We reserve the right to terminate your access to our Site and Services if you violate these Terms.

Intellectual Property

All content, trademarks, service marks, logos, and other intellectual property displayed on the Site and Services are the property of Dwuh or their respective owners. You agree not to use any of these intellectual properties without our prior written consent. By submitting content to our Site or Services, you grant Dwuh a non-exclusive, royalty-free, worldwide, and transferable license to use, reproduce, modify, publish, and distribute such content in any media. You represent and warrant that you have the right to grant this license and that your content does not infringe the rights of any third party.

Purchases and Payments

All orders placed through our Site are subject to acceptance by Dwuh. We reserve the right to refuse or cancel any order at any time for any reason. Prices and availability of products are subject to change without notice. We strive to display accurate pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided. You agree to pay all charges incurred by you or on your behalf through our Site, including all applicable taxes and fees.

Shipping and Returns

We will ship products to the address provided by you. Shipping times and costs may vary based on your location and the shipping method chosen. Our return policy allows you to return eligible items within 30 days of receipt for a refund or exchange. Items must be returned in their original condition with all packaging and tags attached. Return shipping costs may be the responsibility of the customer unless the return is due to a defect or error on our part. We strive to process returns and exchanges promptly to ensure your satisfaction.

Disclaimers and Limitation of Liability

Our Site and Services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the Site or Services, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site or Services will be uninterrupted, secure, or error-free, or that any defects will be corrected. To the fullest extent permitted by law, we disclaim all liability for any loss or damage arising from your use of the Site or Services, including but not limited to direct, indirect, incidental, punitive, and consequential damages. This limitation of liability applies regardless of the legal theory under which such liability is asserted.

Governing Law and Dispute Resolution

These Terms and your use of the Site and Services will be governed by and construed in accordance with the laws of England, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or the Site and Services will be resolved through binding arbitration in accordance with the rules of the International Chamber of Commerce, rather than in court, except that you may assert claims in small claims court if your claims qualify. The arbitration will take place in London, England, and the arbitrator’s decision will be binding and may be entered as a judgment in any court of competent jurisdiction.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of these Terms. We encourage you to review these Terms periodically to stay informed about your rights and obligations. If we make any material changes, we will notify you by posting the new Terms on our website and, where appropriate, provide additional notice or seek your consent.

Contact Us

If you have any questions or concerns about these Terms, or if you wish to exercise any of your rights, please contact us at [email protected].

We are committed to addressing your concerns and providing you with any information you may need regarding our terms of service. Your satisfaction is important to us, and we appreciate your trust in allowing us to provide you with our services.

These extended Privacy Policy and Terms of Service documents are designed to be comprehensive and detailed, aiming to cover a wide range of scenarios and ensure compliance with various legal requirements, including those of the European Union and California. This should help mitigate potential legal risks and provide clear guidelines for both you and your users.